Our services

The services we provide.

A holistic, trauma-informed response — from short-term shelter and food, to hygiene, mental health support, mentorship, and pathways into education and employment.

"No Wrong Door"

One front door.

When a woman walks into our hub just to use a washing machine or grab a sandwich, she is met with non-judgmental staff. That single interaction often opens the door to mental health care, legal support, and permanent housing.

Women, children and young people

Short-Term Shelter & Crisis Accommodation

Filling the gap left by government housing — secure, confidential, immediate.

  • Crisis refuges — short-term accommodation, confidential and immediate
  • Night shelters and "sleep rooms" — safe indoor spaces for rough sleepers
  • Transitional housing while caseworkers help secure permanent housing

Dignified, low-barrier

Food & Nutritional Support

Dignified food programs for those facing constant food insecurity.

  • Drop-in meals through community kitchens and engagement hubs
  • Emergency food hampers and grocery vouchers
  • Mobile food vans delivering meals to parks

Dignity services

"People Laundry" & Personal Hygiene

Maintaining hygiene supports physical health, mental well-being and self-esteem.

  • Mobile and on-site laundry, free of charge
  • Safe shower facilities stocked with toiletries and hygiene products
  • Material aid — underwear, socks, blankets, sleeping bags and weather clothing

Bridging gaps in public healthcare

Mental Health & Psychosocial Support

Specialist support that holds complex trauma, mental illness and substance use together.

  • Trauma-informed casework with specialist case managers
  • Dual-diagnosis counselling for trauma and substance use
  • Safe spaces and women-only lounges
  • Medical and psychiatric referrals

Women and people experiencing shortages

Free Clothing

Clean, weather-appropriate clothing — no cost, no referral required.

  • Free clothing for those experiencing shortages
  • Hygiene products and material aid available alongside

30-minute sessions

Life Skills Development

Practical workshops that build everyday skills and confidence.

  • Communication and social skills
  • Goal setting and leadership
  • Conflict resolution
  • Decision-making and personal responsibility

Fortnightly

Guest Speaker Sessions

Role models and lived-experience speakers who inspire change.

  • Role models from sport, business, arts and community sectors
  • Lived-experience speakers who inspire behavioural change

Ongoing partnership

Mentorship & Case Support

Individualised support that follows the person, not the program.

  • Individualised support from youth workers and mentors
  • Goal planning, wellbeing check-ins and service referrals

Re-engagement & opportunity

Education & Employment Pathways

Reducing the barriers that lead people back into the same environments they came from.

  • Re-engagement with school or training
  • Support into part-time work, traineeships and apprenticeships
  • Transport assistance to reduce access barriers

Young people

After-Hours Engagement

Structured evening activities for safe, positive social interaction.

  • Structured evening activities to reduce boredom and risk behaviours
  • Safe, supervised spaces that promote positive social interaction

Get involved

Support a specific service.

Volunteer with a program or direct your donation to the service closest to your heart.

CLEAN Water Drop logo

CLEAN Water Drop

Association

A community-led nonprofit dedicated to clean water access, dignified care, and trauma-informed support for women, youth, and those without a home.

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