How we handle your information.

CLEAN Water Drop Association ("we", "our", "us") is a community-led organisation. This Privacy Policy explains what information we collect when you use our website, how we store it, and how we use it. We aim to keep this short, clear, and respectful — in line with the trauma-informed principles that guide our work.

We only collect information that you voluntarily share with us through our forms:

• Contact form — your name, email address, optional subject, and the message you send us.
• Volunteer form — your name, email, optional phone number, city, areas of interest, availability, and any message you choose to share.
• Donation enquiry form — your name and email (unless you give anonymously), the amount you intend to give, the program you'd like to direct your gift to, frequency, and any note you include.
• Newsletter subscription — your email address only.

Information you share is stored securely in our database, accessible only to authorised members of the CLEAN Water Drop Association team. We never sell, rent, or trade your personal information.

We use the information you share for the following purposes only:

• To respond to your enquiry, message, or volunteer application.
• To follow up regarding a donation you have offered.
• To send occasional updates if you have subscribed to our newsletter.

We do not use your information for marketing, advertising, profiling, or any automated decision-making.

When you submit a contact, volunteer, or donation enquiry form, we may send you a single, simple confirmation email to acknowledge that your message has been received. These emails are transactional only — they contain no marketing or fundraising content.

You may ask us at any time to access, correct, or delete any information we hold about you, or to unsubscribe from any future communications. Please contact us at Info.cleanwaterdrop@gmail.com and we will respond as soon as we can.

We may occasionally update this Privacy Policy to reflect changes to our services or to legal requirements. Any updates will be published on this page.

Questions about this policy can be sent to Info.cleanwaterdrop@gmail.com.